Marseille Provence Airport (AMP), one of the main French regional hubs, handles millions of passengers every year. In collaboration with ICTS France, a company specialized in airport security, AMP sought to streamline security checkpoints while maintaining a high level of safety and passenger satisfaction.
Faced with a constant increase in passenger traffic and growing security requirements, Marseille Airport deployed the Technis solution to improve flow management at the security screening checkpoints (PIF).
Technis sensors enable high-precision passenger flow measurement at every checkpoint, ensuring real-time monitoring of occupancy levels and waiting times. The data is transmitted directly to the Technis platform, providing a clear and instant view of operational performance.
Security agents and supervisors now benefit from dynamic displays on tablets and control screens, showing the estimated waiting time before boarding. This real-time visibility allows them to immediately adjust staffing levels and open new lines when necessary, maintaining smooth and controlled passenger flows.
This digital transformation of passenger screening helps reduce traveler stress, optimize human resources, and enhance the overall quality of service. With Technis, Marseille Airport now has a strategic tool to combine security, efficiency, and passenger experience at the core of its operations.
- Precise passenger flow counting by PIF
- Estimation and dynamic display of waiting time
- Real-time dashboards for supervision
- Performance analysis and operational adjustment
- Support for multi-site integration and team training
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